Our public defense against Jean Wilson Roberts' libel
Everything on this page are not claims of facts but the subjective opinion and memory of events of the writer as a private individual.
This page soon will include evidence of our claims.
Nothing on this page contains private information on Jean Roberts in Ohio.
We do have her address, IP address and phone number but none of those are published here.
The Copyright on her mugshot is not with herself but with the Ohio Police dept. and had been publicly online for a long time.
Jean Wilson Roberts went on a "defamation rampage" against our company and founder |
These is what Jean Wilson Roberts is in our opinion guilty of, against our company/staff: ► Copyright violation with intent to cause damage ► Stalking & harrassment (100+ emails with "Have you been arrested yet? I reported you to the Police for stalking!") etc. |
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Chronology of events ● Jean Roberts emailed us a support request, in spite of us having asked her not to but contact our support page instead. She quoted our own email, which contained the answer to her query. We then placed a temporary block on her store account so that she would contact us and we could discuss the matter. This is standard procedure with us to direct conversation towards our support ticketing system. ● Jean later asked to be unblocked and we explained why we blocked her. Instead of saying she wouldn't send us emails anymore (the least we could expect, since she also asked a superfluous question), she immediately became beligerent and made veiled threats to destroy our reputation. How dare we refuse to answer her emails, how dare we block her account! ● Having become wary of letting her buy for many hundreds of dollars (angry unhinged folks often do chargebacks), we googled her name and the above mugshot came up. That did not inspite much confidence so we told her we found her mugshot and seen her threats to "tell everyone online what assholes you are", we warned her that she'd explicitly signed the clause in our T&C, stating that if she would commit an offense against us, that we'd publicly "doxx" her for that. We don't have that clause anymore and we don't do that anymore, but then we did and we have two separate records of her agreeing with that, with her IP geolocation, timestamp etc. ● She then filed a Police complaint in the UK - where we are incorporated - (against Frank de Groot who handled her support ticket) for "criminal harrassment and stalking" and told them we made her fear for her life. She also filed a BBB complaint against our company, claiming we are a criminal organization. At that stage we had not "doxxed" her in any way, but as we warned her we'd do, proceeded to show every 100th customer filing a support request her "doxxing" for libel. At most two dozen people/year saw that and no Google indexing so the "public-ness" was restricted to our own website and our own customers and no one, googling her name would find our public exposure of her offenses. So that "doxxing" was nearly to no viewers. She had previously agreed to this "doxxing:"
● She then started publishing many 1-star TrustPilot reviews full of false and defamatory claims and also childish nonsense - anything to fill the "review" and get it published. She's been doing that for a very long time now, using all kinds of account names and constantly adding new allegations or deleting them so that our defense also gets deleted and then creating new ones. A veritable "1-star terror bombing" campaign. We kept flagging them for libel and TrustPilot kept asking her to delete the lies and she kept rephrasing the same libel. She also sent our co-founder more than 100 private emails, harrassing and threatening him. "Has the Police come to arrest you yet?" etc. and threatening to get our company shut down. We warned her that if she would not cease & desist that we'd publicly expose her on a site - this site - we'd create. As per her explicitly given permission and our fair warnings. She even said: "Go ahead, put my mugshot on your page, I don't care". She kept taunting us and started to flurry of 1-star reviews under sockpuppet accounts so we created this site in our defense to let people understand why we have so many bad "reviews" and a bad rating as a result. Her libel is highly public on a very highly visited site and anyone googling for us will find her defamatory falsehoods there. TrustPilot told us anyone can make a bad review and does not have to prove it's true. And that people are free to make multiple reviews "when they're about different experiences". Also there is no requirement to be an actual customer. It's clear to us that Jean Wilson Roberts from Ohio is a dangerously disturbed individual. She emailed our founder more than 100 times (after having been asked many times to stop doing that) and said things like: "Now I understand why God ordered me to speak to you. Your reign of Terror ends with me. I am the Truth. Why are you so afraid of the Truth? I will bring the Truth to you!" Unbelievably, she works or used to work as a counselor for troubled and disadvantaged youths. Nothing we tried in our replies to the unwanted emails she sent for months would make her stop - and she still does. One day when she'd made half a dozen fake "reviews", calling us criminals with a fake company that scams people, we called her to try to politely talk some sense into her but she hung up even before we could introduce ourselves. She thrives on conflict and we have no means to defend against these bad reviews. TrustPilot's lawyers informed us via email that they permit multiple anonymous reviews by the same reviewer of unsubstantiated claims. We tried hiring a defamation lawyer but they can't do much. The next day, more will appear and lawyers will again have to be paid. A court case against Jean Roberts would be an lengthy, complex, expensive hassle and it would have little likelihood of solving the problem. |
